US Privacy Requests

If you reside in the United States, you may have specific rights regarding your personal information under applicable state privacy laws.

Depending on your state of residence and applicable law, these rights may include the right to access, obtain a copy of, correct, or delete your personal information, as well as the right to opt out of certain uses of your personal information.

Rights and availability vary depending on your state of residence and applicable law.

Access or Download My Data

You may request access to or a copy of the personal information we maintain about you. This may include information associated with your account, purchases, subscriptions, contact information, and other interactions with House Plant Box.

We may need to verify your identity before providing access to personal information.

  • Request Data Report

Correct My Information

If you believe that personal information we maintain about you is inaccurate, you may request that we correct it, subject to applicable law.

For certain account, subscription, shipping, or billing information, you may also be able to make changes through your House Plant Box account.

  • Edit Personal Info

Delete My Data

You may request that we delete personal information we maintain about you, subject to exceptions permitted by applicable law.

For example, we may need to retain certain information to complete transactions, administer subscriptions, maintain security, prevent fraud, comply with tax, accounting, or other legal obligations, or establish, exercise, or defend legal claims.

  • Request Deletion

Do Not Sell or Share / Targeted Advertising

Depending on your state of residence and applicable law, you may have the right to opt out of certain uses of your personal information, including:

  • The sale of personal information;

  • The sharing of personal information for cross-context behavioral advertising;

  • The processing of personal information for targeted advertising; and

  • Certain types of profiling that produce legal or similarly significant effects, where applicable.

You do not need to create a new account solely to submit an applicable opt-out request.

  • Do Not Sell or Share / Opt Out

Manage Your Privacy and Cookie Choices

House Plant Box uses Squarespace as its website platform. Squarespace and third-party services used on our website may use cookies and similar technologies to operate the website, understand website activity, provide functionality, and support analytics or advertising.

Where available, you can use the cookie and privacy controls displayed on our website to accept, decline, or manage applicable non-essential cookies.

Changing cookie preferences may not exercise every privacy right available under state law. You may use the other methods described on this page to submit applicable privacy requests.

  • Manage Cookie Preferences

Opt-Out Preference Signals

Certain state privacy laws require covered businesses to recognize qualifying browser-based opt-out preference signals, such as Global Privacy Control (GPC), in certain circumstances.

Where required by applicable law and supported by our website's privacy controls, we will process qualifying opt-out preference signals in accordance with applicable law.

You may also submit an opt-out request directly using the privacy request methods provided on this page.

Sensitive Personal Information

Certain state privacy laws provide additional protections for information classified as sensitive personal information or sensitive data.

Where applicable to our processing activities, you may have rights regarding the collection, use, or disclosure of sensitive personal information.

If such rights apply, you may submit your request using the privacy request methods provided on this page.

Authorized Agents

Where permitted by applicable law, you may authorize another person or an authorized agent to submit a privacy request on your behalf.

To protect your information, we may require the authorized agent to provide proof that you authorized the request. We may also ask you to verify your identity directly with us or confirm that you gave the agent permission to submit the request, except where applicable law provides otherwise.

To submit an authorized agent request, contact:

Email: info@houseplantbox.com

Please use the subject line "Authorized Privacy Request."

Right to Appeal

If we decline to take action on your privacy request, we will provide an explanation where required by applicable law.

Depending on your state of residence, you may have the right to appeal our decision.

To submit an appeal, contact us at:

Email:info@houseplantbox.com

Please use the subject line "Privacy Appeal" and include enough information for us to identify your original privacy request.

We will review and respond to your appeal within the timeframe required by applicable law. If an appeal is denied, we will provide any additional information or complaint options required by applicable state law.

Non-Discrimination

We will not unlawfully discriminate against you for exercising privacy rights available to you under applicable law.

For example, exercising your privacy rights will not result in the unlawful denial of goods or services, different prices or rates, or a different level or quality of goods or services.

This does not prevent us from offering programs, promotions, or benefits permitted by applicable law.

Verification of Privacy Requests

To protect your personal information, we may need to verify your identity before fulfilling certain privacy requests.

Verification may include confirming information associated with your House Plant Box account, subscription, order, or email address.

The information required for verification will depend on the nature of your request and the sensitivity of the personal information involved.

We will use information provided for verification purposes only as permitted by applicable law.

Response Time

We respond to verified privacy requests within the timeframe required by applicable law, generally within 45 days.

Where permitted by applicable law, we may extend the response period when reasonably necessary. If an extension is required, we will notify you within the initial response period and explain the reason for the extension.

How to Submit a Privacy Request

To exercise an applicable privacy right, use the privacy request options provided on this page or contact us at:

Email: info@houseplantbox.com

Please use the subject line "US Privacy Request" and describe the privacy right you would like to exercise.

To help us locate your information, please provide the email address associated with your House Plant Box account, subscription, or order.

Please do not send sensitive information such as passwords, full payment card numbers, Social Security numbers, or other government identification numbers by email unless specifically requested through a secure verification process.

Contact Information

For questions about this page or your privacy rights, please contact:

House Plant Box
PPC International LLC

Email: info@houseplantbox.com

Mailing Address:
20743 Future Farm Dr
Mount Dora, FL 32757
USA